Anil Dash makes some good points in
How Do We Judge Our Tools?.
I don't have any interest in the tool he is talking about (Quickbooks
works for us) but I do agree strongly that we should always remember to
focus on the
benefits. Who
cares if it's AJAX or Ruby on Rails? It could be put together with
sticky tape and nails for all I care, just so long as it does the job
it is meant to, better, faster and cheaper than what it replaces.